Unified Communication as a Service (UCaaS) market In-Depth Analysis, Growth Strategies and Comprehensive Forecast to 2021 - 2031
Future Industry Insights (FMI) report projects that the Unified Communication as a Service (UCaaS) market will generate US$19.6 billion in sales by 2020. The total market is anticipated to grow at a CAGR of 14.5% between 2021 and 2031, reaching US$ 85.7 Bn.
With the top 5 providers controlling about 36.5% of
the market in 2020, demand for UCaaS solutions will increase.
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The demand for UCaaS solutions will accelerate with top 5
providers holding around 36.5% of total market in 2020.
Newly released data on the UCaaS demand outlook
indicates 12.8% y-o-y growth in 2021. Among industry vertical, share
held by BFSI sector will remain highest among all. However, the IT &
telecom segment will grow at 18.1% CAGR through the assessment period.
COVID-19
Impact Analysis on UCaaS Market
The outbreak of coronavirus (COVID-19) has created the need for
organizations to adapt today’s fast-paced world where the business continuity
is a must. The outbreak of COVID-19 pandemic is marking a rare occasion where
business leaders globally have to quickly enable their workforces to work
remotely for an extensive period of time.
Owing to this factor, organizations are incorporating remote
work into their businesses where the communication and remote work policy holds
the key to meet the expectation between management and workforce.
According to Future Market Insights, the COVID-19 pandemic is
expected to accelerate the adoption of cloud computing not just as a
technological shift, but also as an operating model as enterprises across the
globe acknowledges the limitations of their current situation.
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UCaaS Outlook by Category
By Solution, UCaaS Solutions are segmented
as:
·
Software
o Integrated
UCaaS Platform/Suite
o Standalone
Solutions
§ Audio
& Video Conferencing
§ Hosted IP
Telephony/VoIP
§ Collaboration
Platform
§ Unified
Messaging
·
Services
o Professional
Services
§ Integration
& Deployment Service
§ Consulting
Services
§ Support
& Maintenance
o Managed
Services
Table of Content
1. Executive Summary
1.1.
Global Market Outlook
1.2.
Demand Side Trends
1.3.
Supply Side Trends
1.4.
Analysis and Recommendations
2. Market Overview
2.1.
Market Coverage / Taxonomy
2.2.
Market Definition / Scope / Limitations
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